Our Clients are In Control We encourage our clients to try to collect debts on their own before turning to us for help, as we strongly believe in the retention of customer relationships whenever possible.If you choose to place an account with us for collection, we will respect those relationships and treat the debtors with the same value.However, we also recognize that not all debts or debtors are the same and that some require a more aggressive collection approach.The choice is completely up to our clients - we will handle the situation exactly as you direct.
We follow our own proprietary collection methods throughout the entire process.We have developed these techniques while keeping in mind the various legal and ethical mandates that bind our practice.At some point in the process, it may be necessary to decide whether litigation is necessary to further your claim.Please note that we are not obligated to commence litigation on your behalf for reasons not supported by the facts of the matter.In other words, we will not file a lawsuit against a debtor at your request if our research or professional judgment indicates that the claim has no merit or could otherwise subject you or our firm to financial risk.That’s one more way of showing that your best interests are our top priority. Our Promise to You When you choose to use The Stroud Law Firm to collect your debt, we will: •Give you a realistic assessment of the debt situation, which will include a profile of the debtor and a preliminary asset analysis, a good faith estimate of the amount of time it might take to collect the debt, and your required level of involvement in the collection process. •Provide brief monthly updates of all debts placed with us, which will include a summary of all activity on the account since the previous update.If you desire a more detailed update of our progress on the collection of your debt, we will be happy to give you as much information as is available so that you can make any necessary strategic decisions. •Respond as soon as possible to your requests.Much of the collection process takes place outside our office, so when we are not available to speak to you about your case, you can rest assured we will respond within 24 hours of your voice mail or e-mail. Success! If we are able to collect your debt, you will be the first to know.An estimate of the time required to complete processing of your payment is provided so you know as soon as possible when to expect your money in your hands.Once funds are recovered, we notify you immediately and provide a full accounting of all costs and expenses along with your prompt payment.
